Last Updated: April 3, 2026

Agreement to Terms

By accessing or using the services provided by Andrea Cannon DBA Family Solutions Center ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

Description of Services

We provide insurance consultation and planning services, including:

• Life and Health Insurance quotes

• Annuity Planning and Pension Maximization strategies

• Appointment scheduling and follow-up via SMS/Email

• Personalized financial protection consultations

SMS Consent and Phone Numbers

Andrea Cannon DBA Family Solutions Center will not share, sell, or rent your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes without your separate explicit consent.

By providing your phone number and submitting an inquiry via chat widget on website, you give us your prior express written consent to receive transactional (non-marketing) SMS messages from Family Solutions Center.

These messages may include appointment reminders, quote updates, follow-ups, and other service-related notifications. Message frequency varies based on your inquiry and interactions.

We send promotional or marketing messages only if you have provided separate explicit consent is provided by the customer.

For more details, please read our Privacy Policy.

SMS Messaging Consent and Compliance

Our SMS services are used primarily for transactional customer service purposes and fully comply with A2P 10DLC and TCPA requirements.

• Consent: We only trigger messages based on a direct inbound action (chat widget interaction) initiated by you on our website.

• Transparency: Every initial message clearly identifies Family Solutions Center and the purpose of the message (e.g., quote follow-up or appointment reminder).

• Opt-In: We provide clear consent for transactional updates. Separate consent is required for any promotional offers.

Description of SMS Use Case

Family Solutions Center sends SMS messages to customers who request insurance quotes or consultations through our website chat widget.

These messages include transactional updates such as appointment reminders, quote follow-ups, and inquiry responses. Promotional messages are sent only to users who have provided separate explicit consent.

Message frequency varies. Message & data rates may apply. Reply STOP to opt out or HELP for assistance.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our insurance consultation services

• Send customer care and service-related text messages (appointment reminders, quote updates)

• Process insurance applications and respond to inquiries

• Respond to your support requests and improve our services

• Deliver marketing promotions only where you have given explicit separate consent

Consent is not a condition of purchase.

SMS Messaging Terms

Our Messaging Standards: To ensure the highest level of consumer protection, Family Solutions Center requires all communication to adhere to the following standards:

• Consent: We only trigger messages based on a direct inbound action (initiating an inquiry via chat widget) started by the consumer on https://andreacretirementstrategies.us

• Transparency: Every initial message identifies our brand name (Family Solutions Center) and the purpose of the message(e.g., quote follow-up or appointment reminder).

• Opt-In Disclosure: Chat Widget include a clear disclosure: "By submitting, you authorize Family Solutions Center to text/call the number above for informational/transactional messages, possibly using automated means. Msg/data rates apply, msg frequency varies. Consent is not a condition of purchase. See terms and privacy policy. Text HELP for help and STOP to unsubscribe."

Opt-Out Instructions

STOP: To stop receiving SMS messages, reply STOP to any message. You will receive a confirmation and will no longer receive SMS communications from us (except as required by law).

HELP: For assistance, reply HELP to any message or contact us at support@andreacretirementstrategies.us.

Message Frequency

Message frequency varies based on your insurance inquiry status and appointment-related communications. Messages are sent only in response to your requests. Promotional messages are sent solely with your separate explicit consent.

Message and Data Rates

Standard message and data rates may apply. Please check with your mobile carrier for details about your messaging plan.

Carrier Liability Disclaimer

Message delivery is subject to the capabilities of your wireless carrier. Carriers do not guarantee delivery and are not liable for any delayed or undelivered messages.

User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information

• Use the service only for lawful purposes

• Maintain the confidentiality of any account details

• Ensure you are at least 18 years of age

Prohibited Uses

You may not use our services to:

• Send spam or unsolicited messages

• Harass, threaten, or harm any person

• Violate any state or federal regulations regarding SMS communications

Limitation of Liability

To the fullest extent permitted by law, Family Solutions Center shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our services or website.

Indemnification

You agree to indemnify and hold harmless Family Solutions Center from any claims or losses arising from your violation of these terms.

Modifications to Terms

We reserve the right to modify these Terms at any time. Your continued use of our services after updates constitutes acceptance of the new terms.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California.

Contact Information

For questions about our services, policies, or SMS compliance, please contact:

Andrea Cannon DBA Family Solutions Center

Adress: 18906 Bahama St, Northridge, CA 91324

Email: support@andreacretirementstrategies.us

Phone: +1 323-393-5839